Professional IT Services
Server/router
installation and configuration

Contract outsourcing
Maintenance, security
updates, and antivirus protection
Corporate Internet
access and e-mail provision


Client case study:
Insurance and Pension Firm

Client needs:A newly established joint venture between an insurance and pension company planned to enter the soon-to-be-deregulated Japan pension market and offer a defined contribution 401(k) scheme for small- to medium-sized companies. Outside consultants were required to establish their technology systems. Requirements included establishing a complete office network including server systems for up to 50 staff, a secure network to the US head office, and a Wide Area Network to 5 remote offices throughout Japan.

Solution: Joho Technology engineers quickly established the office LAN, along with network printing and Internet access functionality. A multi-point Frame Relay system and leased lines connected all the Japan locations to the Tokyo office, while the link back to the US head office was established using a point-to-point Frame Relay circuit with an international provider. A Cisco firewall was installed. And a Cisco router, together with an RSA Authentication Server, was commissioned to provide secure remote access to the servers using SecureID hardware tokens.

Results: By interfacing closely with the US head office, a solution based in Japan could be developed that met specifications and minimized the dependency on head office resources. A highly stable network infrastructure kept the IT staffing requirements to a minimum, reducing running costs. And a scalable base of IT assets allowed the firm to expand without incurring additional major IT purchases.

Other Client Success Stories
Startup
International branch office
Small and medium business
Multidivisional firm

Professional IT services >>
PC installation and
network architecture

Primary benefits
Industry-standard kit: easy to install,
inexpensive to maintain
Price/performance optimized for your business
State-of-the-art system design
Focus on data integrity and security

The Joho Approach

1. Client Assessment
Investigate requirements
List current assets
Written report of findings

2. Solution Design
Research latest products
Choose most suitable products
Source additional vendors
Provide pricing and specifications
Presentation/feedback

3. Implementation
Project management
Equipment configuration/installation
Software installation/customization
Data migration/OS migration
Network troubleshooting
Documentation of new system

4. Upkeep and Reporting
Security updates
Antivirus signature updates
Hardware repairs
Adding/updating users/permissions
Bug fixes/troubleshooting
User support (phone and on-site)
Maintenance log
Ongoing recommendations for optimization


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